FAQS

Your Questions. Professional Answers.

We want to anticipate any concerns and prevent any issues that may come up as you browse through our site. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.

HOW DO I COMMISSION YOU?

Please fill out this form and I will get back to you as soon as I can

WHAT IS YOUR RETURN POLICY?

If the refund request is regarding a commission, please check out this page regarding my policy

If you are attempting to return a product you bought from our store, please email us at rodritestudios@gmail.com and give us the details regarding this return. We will need to handle everything on a case-by-case situation

WHAT SOFTWARE/PROGRAMS DO YOU USE FOR YOUR ART?

I use Clip Studio Paint, however before using this program I used Photoshop for many years

DO YOU TAKE REQUESTS, COMMISSIONS, ART TRADES, COLLABS...?

For requests, I actually have a form! The form can be found here.

Commission information can be found here.
And I only do art trades or collabs with my closest friends, or artists I admire.

I FOUND SOMEONE USING/COPYING/TRACING/SELLING/REPOSTING YOUR WORKS. WHAT SHALL I DO?

Let me know about it as soon as you can (through comments, tags, or private messages on any of my social media). I will personally analyze the situation and get in contact with that person if needed. Please under no circumstances insult anybody until I've made clear which is the status of the situation, otherwise the situation may become more complicated.